Consumer E-Commerce Lead at femme
Location: Stoke-on-Trent Head Office, hybrid or remote
Type: Full-time
Salary: £40,000
We’re looking for a proactive, organised and commercially minded Consumer E-Commerce Lead to take ownership of our online stores — femme health and Una at Home — driving performance and helping our growing consumer team run smoothly.
You’ll oversee day-to-day e-commerce operations (Shopify, product listings, content, promotions, and analytics), coordinate team priorities, and make sure projects stay on track. As the senior member of the consumer marketing team, you’ll also step up to lead key decisions and ensure things run seamlessly when the Head of Consumer Sales is unavailable.
What You’ll Do
Manage and optimise our e-commerce platforms to grow sales and improve customer experience
Coordinate priorities across the marketing team, ensuring deadlines and deliverables are met
Support product launches and digital campaigns
Deliver or oversee design work to support marketing activity and maintain brand consistency
Use performance data to identify opportunities and make recommendations
What We’re Looking For
4+ years’ experience in e-commerce or marketing operations (ideally in consumer goods, beauty, or wellness)
Strong understanding of Shopify and digital sales metrics
Excellent organisation, communication, and problem-solving skills
Confident managing multiple projects and priorities
Comfortable using Adobe Creative Suite or Canva
You’ll Love This Role If You’re…
A natural organiser, creative thinker, and problem-solver who enjoys taking ownership and working in a purpose-driven, fast-paced environment.